dbjk Privacy Policy — Your Information Is Our Responsibility

dbjk ("we", "us", or "platform") is a trusted online gaming platform in Bangladesh that places the highest importance on user privacy. This Privacy Policy ("Policy") describes what information we collect when you use the dbjk website and services, how we use it, who we may share it with, and how we keep it secure.

By using this website, you agree to the terms described in this Privacy Policy. We recommend that you read this policy in full before registering or using the platform.

When you register on the dbjk platform or use our services, we may collect the following types of information:

a) Information You Provide Directly

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address
• Mobile number (for account verification and security)
• Bank account or mobile banking details (bKash, Nagad, Rocket, Upay, or bank transfer) — for processing transactions
• Identity verification documents (copy of national ID card or passport) — where applicable
• Messages and communication details you send via live chat or email

b) Automatically Collected Information

• IP address and approximate location (at the country and division level)
• Browser type, version, and operating system
• Device type (mobile, tablet, or desktop)
• Pages you visit, session duration, and click patterns
• Referral URL (the source from which you arrived at our site)
• Data collected from cookies and similar tracking technologies

c) Transaction-Related Information

• Deposit history, withdrawal requests, and amounts
• Gaming activity history (games played, bet amounts, win and loss records)
• Bonus and promotion usage
• VIP program level and cashback details

dbjk uses your information only for legitimate and necessary purposes. Our purposes for use are:

1. Account Management: Creating and maintaining your account, ensuring login security, and verifying identity.
2. Transaction Processing: Completing deposits, withdrawals, and bonus payments — with a minimum deposit and withdrawal of ৳500.
3. Customer Support: Providing support in Bengali via 24/7 live chat and email.
4. Security and Fraud Prevention: Detecting suspicious activity, preventing multi-account use, and ensuring platform security.
5. Legal Compliance: Meeting applicable legal obligations, such as anti-money laundering (AML) regulations.
6. Service Improvement: Analyzing platform performance and improving the user experience.
7. Communication: Informing you about service changes, security updates, or relevant promotions (subject to your consent).
8. Responsible Gaming: Detecting excessive gambling behavior and providing responsible gaming tools.

dbjk may share your information with third parties in the following limited circumstances:

• Payment Processors: Only the information necessary to complete transactions via bKash, Nagad, Rocket, Upay, or bank.
• Technology Partners: Selected service providers for platform operations, cybersecurity, or technical infrastructure.
• Legal Authorities: In response to court orders, investigations, or mandatory legal requirements.
• Our Approved Game Providers: Limited information necessary to run game services smoothly (such as Pragmatic Play, JILI, PG Soft, Spribe).

Any third party mentioned above is bound by a confidentiality agreement with us and may use the information only for the specified purpose.

dbjk uses cookies and similar technologies that store small data files in your browser. The types of cookies we use:

• Essential Cookies: Required for the site to function properly, to maintain login sessions, and for security. These cannot be disabled.
• Functional Cookies: To remember your language preferences, display settings, and other personalizations.
• Analytics Cookies: To understand how users interact with the site so we can improve the experience.

You can disable non-essential cookies by changing your browser settings. Please note that disabling cookies may cause some site features to not work properly.

dbjk has implemented industry-standard technical and organizational measures to keep your information secure:

• SSL Encryption (SSL/TLS): All data transmission between your browser and our servers is encrypted.
• Data Encryption: Stored sensitive information (passwords, financial data) is protected with strong encryption algorithms.
• Firewall and Intrusion Detection: Advanced security measures to prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of protection has been added to accounts.
• Regular Security Audits: Platform security vulnerabilities are regularly tested and resolved.
• Access Controls: Only authorized personnel may access user information for specific purposes.

dbjk retains your information only for as long as necessary:

• Active Accounts: All relevant information is retained for as long as your account remains active.
• After Account Closure: Information required for legal compliance and dispute resolution is retained for the legally required period.
• Financial Transaction Records: Retained for a specified period in accordance with international financial regulatory standards.
• Marketing Consent Withdrawal: If you withdraw your consent, information used for marketing purposes will stop being processed immediately.

You have the following rights regarding your personal information:

1. Right of Access: You may request to know what information we hold about you.
2. Right to Rectification: You may request correction of inaccurate or incomplete information.
3. Right to Erasure: In certain circumstances, you may request that your information be deleted (excluding information subject to legal obligations).
4. Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
5. Right to Portability: You may request a copy of your information in a structured format.
6. Right to Object: You may object to the use of your information for specific purposes.
7. Right to Withdraw Consent: You may withdraw any consent you previously gave at any time.

To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time.

dbjk is strictly prohibited for anyone under the age of 21. We do not knowingly collect any information from minors. We verify age at registration, and if an account holder is found to be under 21, the account will be closed immediately and the associated information will be deleted.

In some cases, your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that the recipient country provides adequate data protection and that third parties are bound by appropriate contractual obligations.

If you consent to marketing communications at the time of registration or afterwards, we may email you about promotions, bonus offers, and platform updates. You may stop marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email or by sending a request to [email protected].

Please note that even if you stop marketing communications, you will continue to receive transactional service emails (such as password resets and transaction confirmations).

dbjk may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or through a notice on the platform. The date of each update will be shown at the top of the page in the "Last Updated" section.

Continuing to use the platform after changes have been made will be considered as your agreement to the updated policy. We therefore recommend reviewing this page regularly.

We also encourage you to read the other important documents related to this Privacy Policy:

• Terms and Conditions — General terms for using the service
• Responsible Gaming — Guidelines for safe and responsible gaming
• FAQ — Frequently asked questions and answers